What’s not covered?
Having travel insurance can help cover most unexpected holiday costs. But there are some types of claims that can’t be covered, including:
- Travelling against the advice of a doctor
- Choosing not to travel
- Travelling abroad for medical treatment
- Medical conditions that you haven’t declared
Be sure to give your policy documents a read before you travel. That way you’ll know the ins and outs of what’s covered, and what’s not.
Are there any conditions I can’t get cover for?
Even as a specialist medical travel insurance provider there might be times when we’re not able to cover your condition.
If this happens, we’ll talk you through your options. Or, you can take a look at the Money Helper Travel Insurance Directory which lists other specialists who might be able to help.
Not sure if you can be covered? Get in touch and one of our friendly team will be happy to help.
What is a medical screening?
When getting your quote, you’ll be asked to tell us about any medical conditions you may have. We’ll ask you a few simple questions about your condition so that we can find the right policy to suit your needs.
Some of the questions we might ask will be about your:
- Treatment or surgery
- Medical appointments
- Recent hospital admissions
We won’t need access to your medical records, but if you’re not sure about anything, it’s a good idea to speak to your GP before you give us a call.
Need to update your travel policy?
If your medical condition changes, or you need to make changes to your policy, we’ve got you covered. You can manage your travel insurance by logging into your My Avanti account.