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Terms & conditions.

This website and the insurance products and services offered within are intended for use and purchase by residents of the United Kingdom or companies and organisations registered in the United Kingdom.

All insurance products and services offered in this website are subject to individual terms and conditions that are readily available for inspection before a purchase is made. Acceptance of an insurance policy is subject to medical screening and terms as described in policy documents.

You should refer to the terms and conditions relating to a product or service before undertaking a purchase.

Avanti Travel Insurance and the organisations providing services and products to Avanti Travel Insurance retain the right to modify these terms and conditions when necessary so you should review them each time you use this website.

In cases of products and services being supplied by an organisation that has entered into an agreement with Avanti Travel Insurance to sell such products and services via this website any contract arising from a purchase made by you exists between you and that organisation rather than you and Avanti Travel Insurance unless specifically otherwise stated in writing.

Avanti Travel Insurance offers a wide range of insurance products and insurance related services for sale on this website. You are entirely responsible for deciding whether or not to purchase any of these products or services.

While this website will often offer helpful information on general insurance matters it does not seek to advise you on which particular products and services to purchase or from which particular organisation to purchase them from.

If you are in doubt as to whether an insurance product or service offered for purchase on this website is suitable for your needs or specific requirements please contact our Customer Service department prior to making a purchase. Contact details and policies are contained within the terms and conditions relating to a product or service.

Avanti Travel Insurance or the appointed representatives of Avanti Insurance reserve the right to modify the content or format of this website at any time. Avanti Travel Insurance also reserves the right to change the information on this page if necessary.

Please read the contents of this page each time you view this website. Avanti Travel Insurance does not guarantee the availability of this site nor does it guarantee that the code which constitutes this website or the material contained within it will operate either fully or in part on any specific computer equipment or in any specific software. There are no elements within this website that alter any of the configuration or other settings on any machinery used to view the site.

Avanti Travel Insurance accepts no liability whatsoever for any damage, either temporary or permanent, occurring to either electronic equipment or software that might occur while using this site as any such damage will be deemed to be coincidental.

Any information contained within the technical support pages on this website is for reference purposes only and Avanti Travel Insurance recommends against any individual attempting to service, repair or reconfigure electronic equipment or computer software based on the content of these technical pages unless they are fully qualified to do so.

MyAvanti

In order to sign up for a MyAvanti account you must be a minimum of 18 years old. You will require an email address which will form your username and you will be requested to create a password in order to login securely to your account.

Policies and quotes will only be accessible to the policyholder and only the policyholder will be able to make amendments to their policies.

Amendments that maybe available to complete include:

  • Date changes
  • Destination changes
  • Adding additional cover options
  • Change of telephone number
  • Change of address
  • Change of email address
  • Upgrading cover limits
  • Changing traveller ages

Any IP addresses outside of the UK, Channel Islands and Isle of Man will restrict access to ‘amend my policy’ and will require you to call the Customer Service team to amend your policy.

Any changes made to a policy by you will be immediate and will be visible on selection of the ‘view my policy’ section. Confirmation will be emailed to the email address listed on the policy.

Any requests to amend your policy via the ‘get in touch’ form must be verified by Avanti Travel Insurance with any additional premiums paid and new documents issued (if required) before they form part of the cover.

Terms & Conditions for Renewal Deferred Polices

1. Only available to Annual Multi-Trip renewing customers
2. No cover (including cancellation cover) is provided until your policy starts
3. No cancellation cover will begin until the start date of your policy
4. Maximum deferment period is for up to 12 months
5. If you do not activate your policy before 365 days your policy will automatically start
6. Any change in health or circumstances may incur an additional premium, or may affect our ability to continue to provide cover
7. The insured must still be eligible for cover when activating/starting the policy – e.g. not now living overseas, not terminally ill or above our medical threshold.

Vouchers

This voucher may be used to purchase any new Single Trip or Annual Multi-Trip Avanti Travel Insurance policy.

Vouchers may be used for full or part payment of a new travel insurance policy.

If your voucher value exceeds the cost of your new policy, any remaining credit will be saved on your Avanti account and may be redeemed at a later date.

Voucher is not refundable if lost or stolen.

Vouchers are not transferable and may not be sold on.

Vouchers are the property of Avanti Travel Insurance and have no cash value.

If a cancellation voucher has been issued but not used prior to the expiry of your voucher (36 months), we will apply an administration and maintenance fee which may be up to, but not exceeding the value of the voucher.

Discounts & Offers

  1. Annual Multi-Trip Travel Insurance can be bought with 15 months cover for the price of 12: You can qualify for this offer as long as the start date of your cover commences within 30 days of buying your policy. Applies to Annual Multi-Trip policies only. Offer ends: 30 October 2020. Terms & conditions below also apply.
  2. Percentage discounts and cashback offers are available to customers who buy a policy, as stated on promotional material.
  3. Discounts and offers only apply to the base premium of your travel insurance quote and do not apply to any medical screening costs or optional extras, where relevant.
  4. Policies can be purchased over the phone or online
  5. To qualify for the relevant discount, customers must quote the campaign code at time of purchase.
  6. Customers must refer to the promotional material for minimum spend, if applicable.
  7. Customers must refer to the promotional material for qualifying dates, if applicable.
  8. The discount value is as stated on relevant promotional material.
  9. Avanti Travel Insurance reserves the right to change the offer at any time.
  10. No cash alternative will be given.
  11. The offer cannot be redeemed against existing policies.
  12. The discount offer cannot be used in conjunction with any other offer.
  13. Using a discount offer in conjunction with third-party cashback requests will result in a cashback decline.
  14. Avanti Travel Insurance reserves the right to amend these rules at any time. Avanti Travel Insurance may also create rules which apply to a specific promotion only. If we do this we will publish the amended rules and/or specific rules on the relevant promotional material or webpage.
  15. Our promotions are administered by Howserv Limited which is registered in England and Wales 03882026 and registered office is Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the FCA FRN 599282.
  16. Any cashback requests or disputes can only be dealt with by the third-party that you have requested cashback from and not directly with Avanti Travel Insurance.

Quiz – Terms and Conditions

1. Entrants must be (a) a UK resident (b) over 18 years of age at the time of entry.
2. No purchase necessary.
3. Entry to the quiz is deemed acceptance of the rules.
4. Entrant must refer to the promotional material for qualifying dates.
5. Only one entry per household may be entered into the draw.
6. The prize is as stated on the relevant promotional material.
7. Promotions are not open to employees (or members of their immediate families) of any subsidiary of Avanti Travel Insurance Holdings Limited.
8. All prizes are subject to availability. Avanti reserves the right to change the prize(s) or value at any time.
9. No cash alternative will be given and the prize is not transferable to another person.
10. The winner will be selected at random from all correct entries submitted (or the entry with the highest number of correct answers) unless otherwise stated and the independent judge’s decision is final. No correspondence will be entered into.
11. The winner will be informed by email or telephone via the contact details provided upon entry, unless otherwise stated on the promotional material. Reasonable efforts will be made to contact the winner(s).
12. If a winner fails to respond within 60 days to a communication from Avanti, fails to provide an address for delivery, or is unable to meet the eligibility requirements for the prize, this may result in the prize won being forfeited.
13. If a prize is forfeited, Avanti reserves the right to offer the prize to the next eligible entrant drawn at random from all correct entries submitted (or the highest number of correct answers), unless otherwise stated.
14. The winner(s) agree to the publishing of their name and/or photograph for the purpose of publicity. The winner(s) agree to give permission to Avanti to use entries in marketing materials.
15. Avanti reserves the right to amend these rules at any time. Avanti may also create rules which apply to a specific promotion only. If we do this we will publish the amended rules on the relevant promotional material or webpage.
16. Our promotions are administered by Howserv Limited which is registered in England and Wales 03882026 and registered office is Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the FCA FRN 599282.
17. Our promotions are in no way sponsored, endorsed, administered by or associated with the brand/prize(s) unless otherwise stated.

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