Claiming on your travel insurance

If you need to make a claim on your travel insurance, you can submit your claim online here.

If you’d rather print and fill out a paper copy, you can download a claim form below. You will need to download and submit a form for each area you would like to make a claim.

If you have any questions about claiming and need to talk to us, or want to order a paper copy of a form, you’ll find out who you need to call below. Remember to have your policy details ready so we can help you.

Baggage and Money claim
Cancellation claim
Curtailment claim
Delayed Baggage claim
Medical and Other Expenses claim
Missed Departure claim
Personal Liability claim
Travel Delay or Abandonment claim

Please send your completed forms to Avanti Travel Insurance Claims at the following postal or email address. Please telephone if you would prefer to receive a paper form.

• 308-314 London Road
  Hadleigh
  Benfleet
  Essex
  SS7 2DD
• (+44)1403 288 122
• info@csal.co.uk

Contact DAS

DAS Legal Expenses
Insurance Company Ltd
DAS House
Quay Side
Temple Back
Bristol
BS1 6NH

• +44(0) 117 934 0548

Any occurrence which may give rise to a claim should be advised as soon as possible to the following by quoting your Policy Number, Travel Insurance Policy Name and reference ESFI-V2.18:

• IPP Claims at Cunningham Lindsey
  Oakleigh House
  14-15 Park Place
  Cardiff
  CF10 3DQ
• (+44) 345 266 1872
• insolvency-claims@ipplondon.co.uk
• www.ipplondon.co.uk/claims.asp

Please note that IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed

Please note cover will not apply if you notify us more than 30 days after the occurrence of any Insurance Event.

• Reactive Claims Ltd,
  Attwood House,
  Mansfield Business Park,
  Four Marks,
  Hampshire GU34 5PZ
  
• +44(0) 1420 383012
• safe-journey@reactiveclaims.com
• www.reactiveclaims.com