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Avanti travel insurance’s claims information

   I have a host of medical issues and well-priced travel insurance is hard to find. The staff I dealt with were helpful and efficient and the quote was very good. I have accepted it and am very happy. I definitely would (in fact I have) recommend Avanti.  
Mr M Lawton – West Midlands

How to make a claim

If you need to make a claim, please obtain a claim form by downloading or by contacting the appropriate Avanti Travel Insurance claims service at the earliest opportunity upon your return. Please have your policy details available.

For policies purchased on or after 1st December 2017:

Please download from the appropriate pdf forms below. You will need to download and submit a form for each area you would like to make a claim. Please send your completed form or forms to Avanti Travel Insurance Claims at the following postal or email address, or telephone if you would prefer to receive a paper form.

Baggage and Money claim
Cancellation claim
Curtailment claim
Delayed Baggage claim
Medical and Other Expenses claim
Missed Departure claim
Personal Liability claim
Travel Delay or Abandonment claim


Avanti Travel Insurance Claims
For Legal costs and expenses

Contact Eurolaw Legal Advice

For End Supplier Failure sections only

International Passenger Protection claims only – any occurrence which may give rise to a claim should be advised as soon as reasonably practicable and in any event within 14 days

IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed

Terrorism Cancellation Cover claims only

Cover will not apply if You notify us more than 30 days after the occurrence of any Insurance Event.


For policies purchased before 1st December 2017 please click here

Essentials, Classic and Deluxe Policy wording document

Cruise Policy wording document