Travel insurance for neurodegenerative diseases

Covering neurodegenerative diseases with your travel insurance

If you’re travelling with a neurodegenerative disease, you’ll want your holiday insurance to be straight-forward and easy to arrange. Which is why it’s a relief to know that you can speak to our friendly experts over the phone.

With personalised cover, we’re on hand if there’s a problem while you’re away. That way, you can set off feeling protected and ready for a great holiday.

Flexibility to change details online

When you buy a policy from us, you can manage it yourself by logging in to your My Avanti account. Here you can:

• access policy documents
• update traveller details
• change your single trip dates (limits apply)
• renew an annual policy if you have no changes to make
• and more.

Why letting us know about your health conditions is important

When Richard¹ had to cancel a special cruise holiday, he was glad he’d bought his travel insurance policy from us. Thankfully, we’d covered him against the cost of having to cancel his holiday.

Richard was about to re-book his holiday a few months later when he was diagnosed with a new health condition. Understandably, he worried whether he would still be covered. But all was well – we quickly helped Richard to update his policy to cover him for his new condition.

This meant Richard could relax, safe in the knowledge that if something does go wrong, we’ll always aim to put it right.

What questions will I be asked about my neurodegenerative condition?

You’ll just be asked a few simple questions about your neurodegenerative condition and any other pre-existing health conditions you may have. This is so that we can offer you the best possible cover for your needs – we know that one size doesn’t fit all!

We understand talking about your health may be a sensitive topic. Anything you tell us is treated as strictly confidential, and we’ll never rush you.

Questions may include the following, depending on your personal circumstances:

• Do you require assistance with dressing or eating or washing?
• Do you require more assistance or supervision than you did six months ago?
• When you travel will you always be accompanied by someone you know?
• Do you currently use any mobility aids?
• Has your condition ever caused any problems with breathing?
• Has your condition ever caused any problems with swallowing?
• How many unplanned hospital admissions have you had for this condition in the last 12 months?

What neurodegenerative conditions are covered by travel insurance?

Some of the neurodegenerative conditions we can cover with travel insurance include:

• Alzheimer’s disease
• Batten’s disease
• Huntington’s disease
• Motor neurone diseases (including amyotrophic lateral sclerosis)
• Parkinson’s disease
• Spinocerebellar ataxia
• Spinal muscular atrophy
• Multiple sclerosis

When should I buy my travel insurance?

You can buy your travel insurance any time between booking your holiday and departure. But you might find it reassuring to know that once your cover starts you’re covered for cancelling your holiday before you even set off. So, you’ll be covered for the cost of having to cancel your holiday.

How to buy travel insurance 

Sorting travel insurance might feel like a hassle – but with us, it doesn’t have to be. 

1. Get in touch

 Tell us about your trip so we can get things moving. 

We’ll ask: 

• where are you going? 

• when are you travelling? 

• do you need cover for a single trip or multiple trips? 

2. Simple medical screening

This part’s important. We’ll guide you through a short medical screening to understand your health needs. You’ll need to tell us about: 

• any conditions you’ve had symptoms, treatment or tests for in the last 2 years 

• any heart or circulatory conditions, past or present 

You can do this online, or over the phone if you’d rather speak to someone. 

3. Get your quote

Once we know a bit more about you and your trip, we’ll walk you through your quote. 

Choose from our three levels of cover and add any extras like cruise and winter sports cover if they suit your plans. 

If we can cover your medical conditions, they’ll be included in your quote – so you’ll know exactly where you stand before you go. 

Get a quote

What do I do if my health condition changes after I’ve bought my travel insurance policy?

If there are any changes to your health, it’s important you let us know as soon as you can, so we can update your travel insurance policy to reflect your new medical conditions.

If you forget to tell us about any changes to your health, this may affect the validity of your travel insurance policy. If your policy isn’t accurate, this may mean any potential claims may not be accepted if you needed us further down the line.