Depression travel insurance.

Feel confident in your travel insurance when you have depression

When you’re living with depression or other mental health conditions, it’s important to travel knowing you’re protected by travel insurance that’s just right for you.

With Avanti, you can personalise your travel insurance so you feel safe from the word go.

Flexibility to change details online

When you buy a policy from us, you can manage it yourself by logging in to your My Avanti account. Here you can:

• access policy documents
• update traveller details
• change your single trip dates (limits apply)
• renew an annual policy if you have no changes to make
• and more.

If you have questions about Covid-19 and how it affects your holiday plans, visit our Covid-19 help page.

Why covering your health conditions with your travel insurance matters

After booking travel insurance for a cruise, Liz¹ had to spend two days in the hospital. When she was diagnosed with a new condition, she immediately called us and was pleased to hear her health condition could be included in her cover.

The day before she was due to travel, Liz developed a further medical condition and to her disappointment, was advised by her doctor to cancel her trip.

Liz’s claim was accepted and she was heartened when the refunded money reached her account three days later.

Personalising your travel insurance and keeping it updated is really important. Take no risks and then, like Liz, you’re protected from the moment you take out your policy.

Do I need to tell you about my depression when getting travel insurance?

Yes, it’s essential to tell us about your depression along with any other pre-existing health conditions. If you don’t, we’d be unable to cover costs if you needed to make a claim that related to your health.

We understand that depression affects people in different ways and it can sometimes be difficult to talk about mental health. We can talk through everything at a pace that suits you, so you feel comfortable. We’ll never rush you.

My family don’t have depression, should they be on the same policy if we’re travelling together?

One of the biggest benefits of a group policy is that if you need to cancel your trip due to a medical emergency, each and every one of you would be covered, so each of you could claim back the cost of your holiday.

What kind of questions will I be asked about my depression?

To help us personalise your cover, we’ll ask questions such as:

• Have you ever had a compulsory hospital admission as a result of this condition?
• How many times have you been admitted to hospital in the past two years?
• Have you been referred to or reviewed by a psychiatrist for this condition?
• Has this condition ever meant you’ve had to cancel or cut short travel plans?

I’ve already bought travel insurance for my depression. Should I tell you if my medical condition changes?

Yes, it’s very important to update us if there’s a change to an existing health condition, or if you are diagnosed with something new.

This way, you’ll have the security of knowing you’re travelling with personalised protection, just in case you’re in medical need when you’re away. If you don’t update us, you won’t be covered and any future claims could be refused.

Is my depression covered by my Global Health Insurance Card (GHIC)

If you’re planning a holiday to Europe, you’ll need to take a free GHIC (or an EHIC) as a condition of our travel insurance.

When the United Kingdom left the European Union, the GHIC replaced the EHIC as the means for accessing free or subsidised healthcare in selected European countries. Before you travel, make sure you check that your destination is covered by GHIC, just so you’re ready if you do need any emergency or necessary treatment for your depression during your trip.

Remember, your GHIC is not the same as having good health conditions travel insurance. For example, it won’t cover you if you need to cancel your holiday.

Your GHIC helps reduce your medical costs where subsidised healthcare is available. If you can use your GHIC and have to pay a subsidised fee for your treatment, we’ll remove the excess fee on medical emergency claims for you.

How to buy travel insurance 

Sorting travel insurance might feel like a hassle – but with us, it doesn’t have to be. 

1. Get in touch

 Tell us about your trip so we can get things moving. 

We’ll ask: 

• where are you going? 

• when are you travelling? 

• do you need cover for a single trip or multiple trips? 

2. Simple medical screening

This part’s important. We’ll guide you through a short medical screening to understand your health needs. You’ll need to tell us about: 

• any conditions you’ve had symptoms, treatment or tests for in the last 2 years 

• any heart or circulatory conditions, past or present 

You can do this online, or over the phone if you’d rather speak to someone. 

3. Get your quote

Once we know a bit more about you and your trip, we’ll walk you through your quote. 

Choose from our three levels of cover and add any extras like cruise and winter sports cover if they suit your plans. 

If we can cover your medical conditions, they’ll be included in your quote – so you’ll know exactly where you stand before you go. 

Get a quote