Alternative to John Lewis Travel Insurance

With John Lewis discontinuing their travel insurance, you may feel stuck with how to protect yourself on your holiday. When it comes to finding a new provider, we hope you’ll think we’re a good fit.

If something does go wrong, we’ll always aim to put it right. Especially important if you’re living with any pre-existing health conditions.

Flexibility to change details online

When you buy a policy from us, you can manage it yourself by logging in to your My Avanti account. Here you can:

• access policy documents
• update traveller details
• change your single trip dates (limits apply)
• renew an annual policy if you have no changes to make
• and more.

If you have questions about Covid-19 and how it affects your holiday plans, visit our Covid-19 help page.

Why telling us about your health conditions matters

When John¹ went on an exciting holiday to the USA, he sadly ended up in A&E.

After receiving urgent medical treatment, he gave our medical emergency support team a call for help. We put his worries to rest, letting him know we would contact the hospital directly and take care of any medical costs.

Having Avanti Travel Insurance meant that John didn’t need to worry about paying costly bills. Instead, he could focus on the most important thing – getting well again.

By keeping your travel insurance up-to-date, if the unexpected happens while you’re away, we’ll be there to get you back on your feet.

Do I need to have had both my Covid jabs to be covered?

As long as you’ve had the vaccines you’ve been offered for Covid-19, you should be covered. If you haven’t been offered both doses yet or you’re medically exempt then you can also be covered.

If you’ve refused any doses of the vaccine or haven’t been able to have a dose you’ve been offered, you won’t be covered.

Has John Lewis stopped selling travel insurance?

You might have heard that John Lewis has stopped selling travel insurance. If you were a John Lewis Travel Insurance customer, we understand this may be frustrating to hear. But an alternative is available, which you can personalise to your medical and travel needs.

With an Avanti Travel Insurance policy, you can jet off on holiday knowing you’re covered by specialists in pre-existing health conditions. If an emergency crops up on holiday, we’ll be there as a helping hand to support you.

Whether you’re off on a European city break or hitting the alps on a winter sports holiday, you can make your travel insurance personal to your medical and health needs.

Do I need to let you know about my health conditions when getting travel insurance?

It’s essential that you tell us of any pre-existing health conditions you have, when buying your travel insurance.

Problems can crop up while on holiday when you least expect it, from hospital treatment to needing to be flown home by air ambulance and healthcare abroad can be pricey. With personalised travel insurance that covers your health condition, you can travel knowing you’ll be supported if the unexpected happens.

That way, you can relax on holiday with unlimited emergency medical cover with our Deluxe policies. When we say your health conditions are covered by your travel insurance, they’re covered.

If you forget to tell us about a health condition you have, this may affect the validity of your policy and the chance of your claim being accepted if you needed us. But you can always update your policy before you travel to make sure you’re covered.