Holiday cancellation insurance.

Have peace of mind with holiday cancellation insurance

The last thing on your mind when planning your holiday is being forced to cancel. We understand the disappointment of cancelling your dream trip, due to a medical emergency, or your travelling companion suffering unforeseen illness.

If disaster strikes, we’ll always aim to put it right.

Flexibility to change details online

When you buy a holiday insurance policy from us, you can manage it yourself by logging in to your My Avanti account. Here you can:

• access policy documents
• update traveller details
• change your single trip dates (limits apply)
• renew an annual policy if you have no changes to make
• and more.

If you have questions about Covid-19 and how it affects your holiday plans, visit our Covid-19 help page.

Why being covered for holiday cancellation is important

Liz ⁽¹⁾ booked her holiday and bought her travel insurance at the same time.

The day before she was due to go away, Liz’s GP unfortunately advised her not to travel due to poor health.

After her disappointment and sending us her claim, Liz was relieved to find the claims money in her bank account just three working days later.

Taking out personalised travel insurance when you book your holiday means you can relax, knowing you’re covered for cancellation from the start, just like Liz.

Does travel insurance cover cancellation?

All of our travel insurance policies cover you for cancellation and cutting your holiday short.

If you have to cancel your trip because of unforeseen circumstances, we’ll have you covered.

We will cover you for any of the following reasons:

• You, a close relative or travelling companion has unforeseen illness, injury or death.
• Travel delays of more than 12 hours to the departure of your outward journey.
• You (or travelling companion) being made redundant.
• The FCDO (Foreign, Commonwealth & Development Office) issuing advice against all but essential travel because of natural disasters.
• Your home has been made uninhabitable.

We understand that cancelling your holiday is disappointing. But having personalised cover with cancellation can help take some of the hassle away, knowing you’ve got help at hand when you need it.

How much cancellation cover can I get?

You choose the amount of cancellation cover that’s right for you.

Popping to Paris for a weekend away? An Essentials policy covers you for cancellations up to £1,000. Heading to America for a couple of weeks? Our generous Deluxe policy has £7,500 of cover for cancellations.

And that’s not all. If you’re going on a cruise, you can choose from either £6,000 or £10,000 worth of cancellation cover.

When should I buy my travel insurance for cancellation?

You can buy your policy any time between booking your trip and starting it, it’s completely up to you. But you might find it best to take your travel insurance out as soon as you’ve booked your trip, this way you’ll be covered if you have to cancel.

What do I do if my travel company goes bust?

If you’ve chosen an ATOL protected holiday package, your holiday is covered if the company you’ve booked it with goes bust. You can also make a claim for a refund with your credit or debit card company as you will have protection from suppliers failing you.

Do I need to have had both my Covid jabs to be covered?

As long as you’ve had the vaccines you’ve been offered for Covid-19, you should be covered. If you haven’t been offered both doses yet or you’re medically exempt then you can also be covered.

If you’ve refused any doses of the vaccine or haven’t been able to have a dose you’ve been offered, you won’t be covered.