Here’s a handy guide to the different ways you can pay for your travel insurance policy.
You can pay for your Annual Multi-Trip policy in smaller monthly instalments when your policy comes up to £80 or more. It’s super quick and simple to set up online or over the phone.
If your application is successful, a credit agreement will be set up with our credit provider, Premium Credit Ltd. Staysure is a credit broker, not a lender.
How many instalments can I pay in?
You’ll need to pay an initial deposit when you set your policy up. Once that’s done, the remaining premium will be divided into 11 equal monthly payments. It’s that easy!
Is there a default fee for missed payments?
If you happen to miss a payment, a default fee of £25 will be charged.
I want to pay a lump sum towards my outstanding balance, is this possible?
You can only pay a lump sum towards your balance if it’s for the full amount. You’ll need to contact our Customer Service team, or call Premium Credit directly.
How can I update my card details?
If I buy an annual policy and want to cancel it later in the year, can I get a refund for the months I don’t use?
You might be eligible for a partial refund, but it’ll depend on your policy coverage and when you cancelled it.
Do you have to be a certain age to pay monthly?
To apply for credit withPremium Credit Ltd you’ll need to be between 18-99 years of age.
What’s the APR?
APR stands for Annual Percentage Rate. It’s the amount of interest you’ll pay annually if you’ve borrowed money. Our APR is 19.9%, with a fixed interest rate of 10.2%.
So, if your annual policy came to £200, the amount of interest you’d pay over 11 months would come to £18.54. This would make your monthly repayments £18.21 per month, and your total amount payable £218.54.
Can I pay for my travel insurance with a credit card?
You can pay for your policy with a credit or debit card. And we don’t charge any extra fees when paying with a credit card.
We welcome Visa, Switch Solo and Mastercard credit or debit card payments, but we don’t accept American Express.
Can I pay for my travel insurance by cheque, Paypal or invoice?
Unfortunately, we don’t accept cheques, Paypal, or business invoice as a way of paying for your travel insurance.
Paying with a voucher
How do I pay with my Avanti voucher?
If you have a credit voucher, we’ll have sent you your very own unique voucher code, either by email or post. You can use this when you take a policy out online or over the phone.
Received a voucher by email
Follow the link in your email and your voucher will automatically be redeemed at checkout. A message will pop up, letting you know the voucher has been accepted.
Received a voucher by post
If we sent your voucher through the post, simply pop the unique code in the ‘use voucher box’ at the bottom of the checkout screen, or let a member of our team know when you call.
What do I do if my voucher doesn’t cover the cost of my policy?
If your voucher doesn’t cover the full cost of your travel insurance policy, you can pay the rest of the balance by debit or credit card.
Can I choose to use part of my voucher now and save the rest?
If your policy costs less than the balance on your voucher, you’ll be able to use the credit the next time you take out a policy. Keep your voucher safe and use the same unique code when you go to pay.
Any credit will need to be used within 3 years of the voucher issue date.
Can I use my voucher and a promotional code together?
Of course you can! Just enter the promotional code in the box at the checkout, and add your voucher code in the ‘use voucher’ box.
Do you store my payment details?
When you pay for your policy in full we don’t store your bank details. Your phone call with our team may be recorded, but the recording will stop when it’s time to pay your policy.
If you pay in monthly instalments, your bank details will be stored safely by Premium Credit Ltd so they can take your monthly payments. For more information, you can read Premium Credit Ltd’s Privacy and Security Standards.