Trip Advisor shows lack of travellers claiming compensation
A survey carried out by a leading travel expert has highlighted the attitudes and choices of the British holidaymaker, unveiling the lack of intent by travellers to pursue compensation.
The news is one of the many developments that were yielded from TripAdvisor’s annual survey, one which questioned 9,000 Brits on their preference, habits and experiences when it comes to booking a holiday. One aspect it revealed was the amount of delays British travellers experienced during the last 12 months – over half of all those asked had to wait because of the fault of their provider and a further one in six experienced delays of over six hours. Despite this high level of delays, just one in ten chose to claim for compensation through their single trip travel insurance cover.
With two thirds of those who did pursue claims being successful in their efforts, it shows that pursuing for compensation is worth it. This also highlights the importance of booking travel insurance for over 50s well in advance of your holiday, ultimately meaning you will always be covered should any aspect of your flight go wrong.
Holidaymakers change plans for best deal
The survey also revealed that nearly a quarter would be more than happy to put price ahead of convenience. It suggested that a further third of all those asked would sacrifice refreshments for the whole flight in order to secure a cheaper travel cost.
In terms of the most important aspect of a flight, legroom is a clear winner with 76 per cent saying they cannot do without it; in-flight entertainment and meal options took three per cent and six per cent respectively.
Despite Ryanair being one of the biggest names in the budget airline sector, the Irish outfit was voted the worst airline in the UK with almost half of the overall vote. In contrast, the highest rated was British Airways with 23 per cent of the vote.