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Opening hours Telephone Hours

Mon-Fri: 8:30am to 6pm
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Sun: closed

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyAvanti.

Opening hours Telephone Hours

Mon–Fri: 8:30am to 8pm
Sat: 9am to 5:30pm
Sun: 10am to 4pm

0333 577 5021

Customer Services

Opening hours Telephone Hours

Mon - Fri: 8:30am to 6pm
Sat: 9am - 5pm
Sun closed

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyAvanti.

Opening hours Telephone Hours

Mon - Fri: 8:30am to 6pm
Sat: 9am - 5pm
Sun closed

0333 577 5021

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Chat opening hours: Mon-Fri 8:30am to 6pm, Sat 9am to 5pm, Sun closed

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyAvanti.

0333 577 5021

Opening hours : Mon–Fri 8:30am to 8pm, Sat 9am to 5:30pm, Sun 10am to 4pm

Chat to us for a quicker response

Chat opening hours : Mon-Fri 8:30am to 6pm , Sat 9am to 5pm , Sun closed ,

Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyAvanti.

0333 577 5021

Opening hours : Mon–Fri 8:30am to 8pm , Sat 9am to 5:30pm , Sun 10am to 4pm ,

Avanti Travel Insurance reviews

A big part of protecting your adventures is finding travel insurance you can trust. That’s why we’re so proud to be rated Excellent on Trustpilot with over 55,000 reviews!

Want to know more about us? Our customers know us best, so we’ll let them do the talking. Here’s our latest travel insurance reviews.

Trustpilot

Avanti Travel Insurance claims reviews

A good travel insurance policy is there for you when you need it most – when you need to make a claim.

That’s why we’re proud to say:

We paid out over £10 million on more than 8,000 claims last year¹
95% of claims have a decision made within five working days²

Why Avanti?

We don’t expect you to know everything about travel insurance, that’s our job. But, we can all agree that the most important thing is getting the right cover for you.

Everyone should be able to travel the world, whatever their age and the health conditions they live with. That’s why we’re specialists in covering people with health conditions, and our policies have no upper age limit.

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Excellent

4.8 Based on 105,158 reviews on

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Travel Insurance

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Or click here to download our form.

Please select your reason for claiming:

Cancellation

Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later).
Baggage and money claim

Baggage, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. This form can also be used for Passport claims.
Cutting short your trip (curtailment)

Either the immediate direct early return from your trip to your home country, or b) being a hospital in-patient outside your home country for a period in excess of 48 hours.
Delayed baggage claim

Please note this section of cover is only included in Comprehensive Cover. What is covered: We will pay up to £50 after the initial 24 hours (up to a total of £150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. We will not pay claims under this section in addition to claims under Section 6a (Personal Baggage). No cover is provided under Section 6b for trips taken solely within the United Kingdom.
Medical and other expenses claim

Claims for medical treatment received and for additional expenses such as additional travel expenses.
Missed departure claim

Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route.
Personal liability claim

As a result of your act or omission occurring during a trip you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property.
Travel delay or abandonment claim

if the intended departure of your first outward or final inward international flight, sea crossing or coach or train journey forming part of a booked trip, is delayed as a direct result of strike or industrial action, adverse weather conditions, failure of air traffic control systems, or mechanical breakdown of aircraft, sea vessel, coach or train. Abandonment of your trip should you experience a delay as specified above, of more than 12 hours beyond the intended departure time.
My reason is not listed

Please select your reason for claiming:

The following claims can't be submitted online. For the relevant contact information, please select your reason for claiming below.

End Supplier Failure Claims
Legal Cost and Expenses
Terrorism Cancellation
Terrorism Cancellation Purchased before 09/04/2020

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¹Jan-Dec 2022. As provided by our underwriter

²May 2023. As provided by our underwriter

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Contact

Britannia House, 3-5 Rushmills
Business Park, Bedford Road
Northampton, NN4 7YB

0800 888 6195
[email protected]

Avanti Travel Insurance is a trading name of TICORP Limited. Avanti Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Registered office: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.

Avanti Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Registered ofﬁce: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282.

We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio.