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Avanti travel insurance customer services

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   Great service and great prices. Have used before and will continue to do so  
Ms T Weatherhead – Kent 

Opening hours

Monday 9am to 7pm
Tuesday 9am to 7pm
Wednesday 9am to 7pm
Thursday 9am to 7pm
Friday 9am to 6pm
Saturday 9am to 5pm
Sunday 10am to 5pm

 

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Contact Information

  • 0800 888 6195
  • 01376 560 800
  • enquiries@avanti.co.uk
  • Avanti Travel Insurance
    Century House
    Century Drive
    Braintree
    Essex, CM77 8YG
For policies purchased on or after 1st August 2017 please contact:
Cega Assistance

For policies purchased on or between 22nd December 2015 – 31 July 2017 please contact:
Healix Assistance

For policies purchased before 22nd December 2015 please contact:
Intana Assistance

For all other claims, please click on the claims tab above

If you need to make a claim please obtain a claim form by contacting the appropriate Avanti claims service below within 28 days of your return. Please have your policy details available.

For policies purchased on or after 1st August 2017 please contact:
White Horse Insurance

For policies purchased on or between 22nd December 2015 and 31 July 2017 please contact:
Avanti Claims
  • 308-314 London Road
    Hadleigh
    Benfleet
    Essex
    SS7 2DD
  • 01702 427240
  • info@csal.co.uk

For policies purchased before 22nd December 2015 please contact:

For all sections except Legal Costs and Expenses, Scheduled Airline Failure and End Supplier Failure.

  • Avanti Travel Claims
    Sussex House
    Perrymount Road
    Haywards Heath
    West Sussex
    RH16 1DN
  • 0843 208 2030
  • avantitravelclaims@globalclaims.co.uk

For legal costs and expenses

  • Lexceteras Limited
    Minerva House
    Holbeach Technology Park
    Park Road
    Holbeach
    Lincolnshire PE12 7PT
  • 0843 208 2031
  • enquiries@lexceteras.co.uk

Scheduled Airline Failure Insurance and End Supplier Failure Insurance sections only

International Passenger Protection claims only – any occurrence which may give rise to a claim should be advised as soon as reasonably practicable and in any event within 14 days

  • IPP Claims Office
    IPP House
    22-26 Station Road
    West Wickham
    Kent BR4 0PR
  • 020 8776 3752
  • info@ipplondon.co.uk
  • www.ipplondon.co.uk

IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed