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Claims for policies bought before 1 December 2017.

If you need to make a claim please obtain a claim form by contacting the appropriate Avanti Travel Insurance claims service below within 28 days of your return. Please have your policy details available.

For policies purchased on or between 1 August 2017 to 30 November 2017:

White Horse Insurance
+44 (0) 1733 224 957
[email protected]

For policies purchased on or between 22 December 2015 and 31 July 2017:

Avanti Travel Insurance Claims
308-314 London Road
01702 427240
[email protected]

For policies purchased before 22 December 2015:

For all sections except Legal Costs and Expenses, Scheduled Airline Failure and End Supplier Failure:

Avanti Travel Insurance Claims
Sussex House
Perrymount Road
Haywards Heath
West Sussex
RH16 1DN
0843 208 2030
[email protected]

For legal costs and expenses:

Lexceteras Limited
Minerva House
Holbeach Technology Park
Park Road
Lincolnshire PE12 7PT
0843 208 2031
[email protected]

For Scheduled Airline Failure Insurance and End Supplier Failure Insurance sections only:

IPP Claims Office
IPP House
22-26 Station Road
West Wickham
Kent BR4 0PR
020 8776 3752
[email protected]
IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed

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