Coronavirus update - read more

Call our UK Contact Centres FREE

0800 888 6195 We're open 7 days a week

Claims for policies bought before 1 December 2017.

If you need to make a claim please obtain a claim form by contacting the appropriate Avanti Travel Insurance claims service below within 28 days of your return. Please have your policy details available.

For policies purchased on or between 1 August 2017 to 30 November 2017:

White Horse Insurance
+44 (0) 1733 224 957

For policies purchased on or between 22 December 2015 and 31 July 2017:

Avanti Travel Insurance Claims
308-314 London Road
01702 427240

For policies purchased before 22 December 2015:

For all sections except Legal Costs and Expenses, Scheduled Airline Failure and End Supplier Failure:

Avanti Travel Insurance Claims
Sussex House
Perrymount Road
Haywards Heath
West Sussex
RH16 1DN
0843 208 2030

For legal costs and expenses:

Lexceteras Limited
Minerva House
Holbeach Technology Park
Park Road
Lincolnshire PE12 7PT
0843 208 2031

For Scheduled Airline Failure Insurance and End Supplier Failure Insurance sections only:

IPP Claims Office
IPP House
22-26 Station Road
West Wickham
Kent BR4 0PR
020 8776 3752
IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed

Get your quote