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Avanti Travel Insurance blog

9 Jan

Avanti ensures your data is protected

Our customer data is securely protected.

Our customer data is securely protected.

With an ever-increasing amount of travel insurance policies purchased online, data security is at the forefront of the minds of the customer, the company as well as the insurance and financial industries. Last month Staysure had to admit to suffering a cyber-attack where its IT systems were hacked by criminals. Hence the personal, bank and payment details of almost 100,000 customers were compromised, putting them at immediate risk of potential fraud and huge financial loss.

Glen Smith, CEO of Avanti Insurance commented on the news “Firstly let me say that ALL Avanti clients can be rest-assured that our customer data is securely protected and a situation such as this could never occur at Avanti due to the security measures that we have in place and the way we process card details.

At Avanti, one in three of our policies are purchased online and our systems are designed to offer maximum security and peace of mind. Personally I think the steps taken by Staysure are too little, too late.”

Avanti’s security measures amount to total client confidentiality. Avanti specialises in travel insurance for clients with pre-existing medical conditions and, as such, medical and personal data is treated as highly confidential. Whether a policy is purchased online or via our call centre, customers can be safe in the knowledge that their data will be securely protected and no payment details will be recorded. Our policy on data security is available to view on our website and our staff are continually trained and assessed, which has been critical to our success.

In 2013 Avanti was awarded two customer service and satisfaction awards where training and procedures were commended.


Contact: Glen Smith
Avanti Travel Insurance
01376 556910


Background information

Avanti Travel Insurance

Avanti Travel Insurance is an award-winning, quality, low-cost travel insurance intermediary based in Braintree Essex. The majority of our customers are 50+ and have pre-existing medical conditions so struggle to get travel insurance elsewhere. Our friendly sales team is known for its caring and sensitive manner with customers and are not given time limits to sell a policy so they do not rush customers to purchase.

We offer customers a range of policies including Single Trip, Annual Multi-Trip to cover all types of trips from short-breaks to cruises. We can also cover a wide range of pre-existing medical conditions.