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Customer Services
Opening hours Telephone Hours
  • Mon - Fri: 8:30am to 6pm
  • Sat: 9am - 5pm
  • Sun closed
Alternatively, you can give us a call. You may be charged a £15 fee for making a change to your policy over the phone. You can make changes without additional charge by logging into MyAvanti.
Opening hours Telephone Hours
  • Mon - Fri: 8:30am to 6pm
  • Sat: 9am - 5pm
  • Sun closed

Category: Help

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Managing your Avanti travel insurance policy

in Help

This article explains the essentials of managing your Avanti travel insurance policy – from how quotes are calculated and eligibility requirements to making amendments, handling renewals, and payment options. Making changes to your policy Can I add another destination to my policy? Yes, you can add an additional country to your policy, as long as

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Avanti’s additional cover options explained

in Help

Some trips might need more than standard travel insurance. For example, you might be going on a cruise, taking part in winter sports, travelling with valuable gadgets, or planning an extended holiday. Our additional cover options allow you to add protection for these situations, alongside your existing policy. This guide explains the additional cover options

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Avanti’s policy definitions and cover limits

in Help

This page explains how our travel insurance works, including key policy definitions and cover limits. For full details, always check your policy wording booklet and validation certificate.  Quick definitions What’s the definition of a couple for travel insurance? Thinking about taking a policy for you and your partner? For travel insurance purposes, a couple is defined as: you and

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Managing your My Avanti account

in Help

Your My Avanti account lets you manage your travel insurance policy online at a time that suits you. From updating your contact details to viewing documents or retrieving quotes, most changes can be made quickly and easily once you’re logged in. This guide brings together the most common account updates and troubleshooting steps in one

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Does travel insurance cover pregnancy?

in Help

If you’ve got a trip coming up, you might be wondering how pregnancy fits into travel insurance. Does it count as a medical condition? Do you need to tell us? And what happens if plans need to change? The good news is that you don’t need special travel insurance just because you’re pregnant. With us,

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Buying an Avanti Travel Insurance policy

in Help

In this guide, we’ve brought together everything you need to know about buying an Avanti travel insurance policy, from how quotes are calculated to eligibility requirements and payment options. Quotes How do you calculate my quote/policy? Several factors that are taken into account when determining the cost of an insurance policy. They include the destination, duration, type of policy, additional coverage options,

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How to buy travel insurance

in All blogs, Help, Travel guides

At a glance: Travel insurance is typically bought by providing trip details, completing a medical screening where required, and selecting a policy level that reflects your travel plans. Policies can be purchased through comparison websites, banks or directly from specialist travel insurance providers.  If you’ve started looking around for travel insurance and found yourself unsure of which option to choose, you’re not alone. Between comparison websites, bank-provided policies, specialist

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