Avanti travel insurance’s claims information

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   I have a host of medical issues and well-priced travel insurance is hard to find. The staff I dealt with were helpful and efficient and the quote was very good. I have accepted it and am very happy. I definitely would (in fact I have) recommend Avanti.  
Mr M Lawton – West Midlands

How to make a claim

If you need to make a claim please obtain a claim form by contacting the appropriate Avanti claims service below within 28 days of your return. Please have your policy details available.

For policies purchased on or after 22nd December 2015 please contact:

Postal address
Avanti Travel Claims
308-314 London Road,
Essex SS7 2DD
Telephone Number
01376 311 830
For policies purchased before 22nd December 2015 please contact:

For all sections except Legal Costs and Expenses, Scheduled Airline Failure and End Supplier Failure.

Postal address
Avanti Travel Claims
Sussex House
Perrymount Road
Haywards Heath
West Sussex
RH16 1DN
Telephone Number
0843 208 2030

For legal costs and expenses

Postal address
Lexceteras Limited
Minerva House
Holbeach Technology Park
Park Road
Lincolnshire PE12 7PT
Telephone Number
0843 208 2031

Scheduled Airline Failure Insurance and End Supplier Failure Insurance sections only

International Passenger Protection claims only – any occurrence which may give rise to a claim should be advised as soon as reasonably practicable and in any event within 14 days

Postal address
IPP Claims Office
IPP House
22-26 Station Road
West Wickham
Kent BR4 0PR
Telephone Number
020 8776 3752

IPP will only accept claims submitted up to six months after the failure. Any claims submitted after the six month period will NOT be processed

Avanti's Essentials / classic / deluxe policy words

Essentials, Classic and Deluxe Policy wording document

Avanti's Cruise policy words

Cruise Policy wording document

Intial disclosure document

Initial Disclosure Document (IDD)