British Airways voted number one airline
British Airways has been chosen as the UK’s number one airline, according to a new survey compiled by Skyscanner.
The UK flag carrier came top of the pile thanks to high ratings for its onboard experience, food and drink offerings and overall style. Second was low-cost carrier Norwegian, which was also named as the best-value airline.
A total of 4,000 airline passengers from the UK were questioned for the survey, with their feedback suggesting that BA also scores highly for cleanliness and comfort. Budget airline easyJet came second in the value for money category. Interestingly, rival low cost carrier Ryanair did not make the top five, but British Airways came third.
Mary Porter of Skyscanner said that BA is a brand that Brits are proud of, and as a result it’s not surprising that the company came top of the survey.
“However it is particularly interesting to see such strong results for a far less well-known airline, with Norwegian taking second place and goes to show that low cost does not necessarily mean an inferior product or service.”
“This will of course be very positive news for those anticipating booking onto its first transatlantic routes from the UK later this year.”
As well as topping value for money, Norwegian also came second to BA for customer service, on-board experience and style, while Scandinavian Airlines (SAS) took second place for best food and drink. Monarch was ranked in the top five for customer service and value for money, while Lufthansa ranked similarly in all categories except for value for money.
If you’re planning on flying this summer with BA or any other airline for that matter, make sure that you don’t end up with a tarnished experience through lack of travel insurance.
While you’ll get usually get refunded if your flights are severely delayed or cancelled, the only way to cover losses incurred on subsequent parts of an independently arranged holiday (such as cancelled or delayed hotel or car rental) is with a proper policy in place.