Here at Avanti, we strongly believe that travel insurance is an integral part of any holiday. It not only provides crucial cover for emergencies, but also peace of mind. If you have had the misfortune of becoming ill or having had your belongings lost or stolen abroad, we understand that the experience can often be highly distressing.
Avanti endeavours to provide you with the best possible service from the time you call to enquire about one of our policies right through to the end of the policy… and beyond.
Although we do not deal with claims directly, if you have a genuine reason for having to make one, we are on your side. We promise that we will not penalise you for making a claim by charging you a higher premium on your future policy.
We genuinely appreciate that unfortunate things can happen while you’re away and after all, that’s what the insurance is there for! So you can rest assured that you are always going to be treated fairly with Avanti – the travel insurance experts with two awards for excellence in customer service.
The claims procedure is straightforward and all of the contacts that you will need can be found on the first page of your policy wording booklet. We would love to hear about your experience of making a claim on your Avanti policy enabling us to continuously better the service that we provide to our valued customers. If you would like to share your experiences, please email email@example.com and one of our friendly customer service agents will get back to you shortly.