Claims Information

Medical Emergency Assistance
In the event of a medical emergency whilst you are on holiday or if you need to return home early you must contact the 24 Hour emergency assistance service on:
+44 (0) 20 8763 3151

How to make a claim on your Avanti Travel Insurance policy
If you need to make a claim please obtain a claim form within 28 days of your return home by contacting the claims handler for our policies:

By telephone
Please call 0843 208 2030

By post
Preferential Administration Services
6th Floor
Central House
Clifftown Road
Southend-on-Sea
Essex
SS1 1AB

For further details please refer to page 4 of your policy wording.